The process as following…
Our Return team will consult and accordingly our fitting expert team will get in touch with you with a quick response.
The day we receive the outfit back, we perform a thorough quality check. After the outfit passes the quality check, we will gladly exchange or give Store Credit, which you can use for your future purchase. Sorry, No Refunds. If you need any assistance email us at email@example.com
Check with your neighbour/front desk, etc. if someone accepted the package. Try to contact the courier to cross-check if someone has signed the package. If no one accepted delivery email us at firstname.lastname@example.org. Once you get the tracking details of the shipping we request you to estimate us if the product doesn't deliver within 10-15 days of the dispatched so that we can coordinate with our logistics partner If there is no update about the delivery we will consider the order has been delivered, hence you cannot apply for the refund.
On our website by clicking 'Schedule Appointment with Designer' you can schedule a video call or appointment and if you’re in Surat, India then let us know by email, we’ll be glad to have you.
You needn't register to shop with us. However, if you do, we have an inaugural offer using a coupon code. In addition, you can also avail a bouquet of facilities we offer:
The requirement to inspect and give notice of a defect is the following…
On the product the delivery date is mentioned. For ready to ship products: our delivery time is 6-7 working days once the order is placed. For pre-order / made to order products: delivery time is 30 to 45 working days once the order is placed. Our Dispatch Team ensures timely deliveries across the globe. Once you’ve placed your order with us, you will receive an email from us, which will include delivery dates.